ojol88 Privacy Policy

This page describes what we collect when you use ojol88 and how we keep that data protected. We take your privacy seriously because we handle sensitive information—your identity, payment details, and account activity—and we understand the responsibility that entails.

Our approach to data privacy is straightforward: we collect only what we need to operate our platform, process your transactions, and comply with law. We do not sell your data to third parties, and we do not use your information for marketing purposes without your consent. We use industry-standard encryption and security practices to protect what you share with us.

Read through this policy to understand your rights regarding your personal data and how to contact us if you have questions or wish to exercise those rights.

What data we collect when you use ojol88

When you register an account on ojol88, we collect your name, email address, date of birth, phone number, and residential address. This information is necessary to verify your identity, comply with know-your-customer (KYC) regulations, and communicate with you about your account.

When you make a deposit or withdrawal, we collect payment information—your bank account number, payment wallet address (for DANA, e-wallet, mobile banking, local payment, online payment, e-wallet), or credit card details. We do not store full credit card numbers; payment processors handle that data securely according to industry standards.

As you use ojol88, we log your activity: games played, amounts wagered, wins and losses, login times and locations, and device information (browser type, operating system, IP address). We collect this data to detect fraud, improve platform performance, and fulfill legal obligations. We also set cookies and tracking pixels to recognise you when you return and to understand how you navigate our site.

During account verification, we ask for proof of identity (scan of national ID or passport) and proof of address (utility bill, bank statement, or lease agreement). We store these documents encrypted until verification is complete, then delete them according to our retention schedule.

We do not collect more data than necessary

We ask for identity verification only when required by law or before your first withdrawal. We do not track your browsing outside ojol88, and we do not use your data for purposes unrelated to operating our platform and complying with regulation.

How we use the data we collect from ojol88 users

We use your personal data for the following purposes:

  • Account management: Creating your account, verifying your identity, managing your login credentials, and enabling you to reset your password or update your profile.
  • Transaction processing: Processing deposits and withdrawals through payment providers like mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, and local payment.
  • Legal compliance: Fulfilling know-your-customer (KYC) regulations, anti-money-laundering (AML) obligations, and reporting to relevant authorities where required by law.
  • Fraud prevention: Detecting suspicious activity, investigating potential fraud, and protecting both your account and ojol88 from unauthorised access or financial crime.
  • Platform improvement: Analysing user behaviour to optimise game performance, improve user experience, and fix technical issues.
  • Support and communication: Responding to your inquiries via email, live chat, or in-app contact forms, and notifying you of important account changes or promotional offers (if you have opted in).

Third parties who access your data on ojol88

We do not sell your data, but we do share it with carefully selected third parties who help us operate ojol88:

  • Payment processors: online payment, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet receive payment information necessary to process your transactions.
  • KYC/AML vendors: Third-party identity verification services may process your ID scan and proof of address to verify your identity.
  • Cloud infrastructure providers: Our servers may be hosted by third-party cloud providers outside your jurisdiction. Your data is encrypted in transit and at rest.
  • Legal authorities: We disclose personal data to government agencies, law enforcement, or regulators when required by law or court order.

We require all third-party processors to sign data-processing agreements ensuring they handle your data securely and use it only for the purposes we specify.

We at ojol88 believe transparency about data use builds trust. That is why we explain clearly what we collect, how we use it, and who has access to it.

ojol88 privacy team

Your rights regarding your data on ojol88

You have the following rights regarding your personal data held by ojol88:

  • Right to access: You may request a copy of all personal data we hold about you. Submit this request to our support team, and we will provide it within a standard business window.
  • Right to correct: If your information is inaccurate or incomplete, you can update it through your account settings or by contacting support.
  • Right to deletion: You may request that we delete your personal data, subject to legal retention requirements. If you delete your account, we retain transaction records for financial and legal compliance purposes but disassociate them from your identity where possible.
  • Right to data portability: You may request your data in a portable format (such as CSV) suitable for transfer to another service.
  • Right to restrict processing: You may ask us to limit how we use your data, such as opting out of marketing communications or restricting fraud-detection analysis.
  • Right to object: You may object to specific uses of your data, such as profiling or automated decision-making.

To exercise any of these rights, contact our support team with your request. We verify your identity before honouring sensitive requests such as deletion.

Cookies and tracking on ojol88

We use cookies to recognise you when you return to ojol88, remember your preferences, and understand how you navigate our platform. Cookies are small text files stored on your device. Most are session cookies (deleted when you close your browser) or persistent cookies (stored for a set period).

We use both first-party cookies (set by ojol88) and third-party cookies (set by analytics or payment providers). You can control cookies through your browser settings—most browsers allow you to accept, reject, or delete cookies. Disabling cookies may limit your ability to use certain ojol88 features.

We also use tracking pixels and similar technologies to measure campaign effectiveness and improve user experience. These do not personally identify you but allow us to understand aggregate patterns in how users interact with ojol88.

How long we retain your data

We retain personal data for as long as necessary to fulfil the purposes for which it was collected. Generally:

  • Account data is retained for the life of your account plus a post-closure retention period (typically 2–3 years) for financial and legal compliance.
  • Transaction records are retained for at least 5 years to comply with anti-money-laundering and financial reporting regulations.
  • Identity verification documents are deleted once verification is complete, unless we are required to retain them by law.
  • Support correspondence is retained for 1 year after your final inquiry.
  • Marketing preferences are retained until you change them or close your account.

How we protect your data on ojol88

We use industry-standard security practices to protect your personal data:

  • Encryption: All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Data stored on our servers is encrypted at rest.
  • Access controls: Only authorised staff members with a legitimate need access your personal data. We use role-based access and audit logs to track who accesses what.
  • Firewalls and intrusion detection: Our infrastructure is protected by firewalls and monitored for suspicious activity 24/7.
  • Regular security audits: We conduct periodic security assessments and penetration testing to identify and fix vulnerabilities.
  • Incident response: If a security breach occurs, we investigate, notify affected users, and report to relevant authorities if required by law.

Our data may be transferred across borders

ojol88 operates across multiple jurisdictions, and your data may be transferred to and stored in countries outside your country of residence, including jurisdictions where data protection laws differ from your home country. By using ojol88, you consent to such transfers. We take steps to ensure that any transfers comply with applicable data protection law and that your data is protected to a standard equivalent to your home jurisdiction.

How to contact us about privacy

If you have questions about this privacy policy, wish to exercise your rights, or believe we have mishandled your data, contact our privacy team:

  • Email: via our support contact form on ojol88
  • Live chat: available during standard business hours through the ojol88 platform
  • In-app contact form: accessible from your account settings

We aim to respond to privacy inquiries within 5 business days. If you are based in Jakarta, Surabaya, Bandung, Medan, or Semarang and you believe your privacy has been violated, you also retain the right to lodge a complaint with your local data protection authority or pursue legal remedies through your national courts, subject to applicable law.

We may update this privacy policy

We may update this privacy policy from time to time to reflect changes in our practices, technology, or applicable law. We will notify you of material changes via email to your registered address and give you at least 30 days' notice before changes take effect. Your continued use of ojol88 after the notice period constitutes acceptance of the updated policy.

By using ojol88, you acknowledge that you have read and understood this privacy policy and consent to our collection, use, and protection of your personal data as described herein.

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